Warranty and Returns

Dasan Worldwide Limited Warrantyggg

What products does this limited warranty cover

This limited warranty covers DASAN products purchased in orginal DASAN packaging from DASAN its subsidiaries, or its authourized resellers.

What is the period of coverage

The term of the warranty begins from the date of purchase. Your dated sales receipt showing the date of purchase is your proof of purchase.
The warranty period varies by product and is generally 1,2, or 3 years ; consult your original DASNA product packaging or user information.
Provided by DASAN at the time of purchase for warranty term specific to your product (“Warranty Period”). DASAN’s obligation under this limited Warranty to repair or replace products that manifest a defect in materials or workmanship ceases upon the expiration of the warranty period.

What products are not covered by this limited warranty

This limited warranty does not cover ; Products purchased from an unauthorized reseller
Use of products in call centers not designed for call center use
Products purchased through online auctions
Products that are operated in combination with software, peripheral or ancillary equipment such as but not limited to batteries, chargers, adap ters, headsets, connector cables, and power supplies
(“Ancillary Equipment”) not furnished or otherwise certified
by DASAN for use with the DASAN products or any damage to the DASAN products or ancillary equipment as a result of such use
Damage caused by (a) accident, fire, misuse, neglect, unusual physical or electrical strees, or modification ; (b) improper or unauthorized Installation, wiring, repair, testing or (c) use of the product
outside DASAN published guidelines
Instances in which someone other than DASAN (or its authorized service centers) tests, alters, modifies or services the products in any way
Products that have (a) serial numbers or date tags that have been removed or altered, or (b) nonconforming or non-DASAN housings or parts
Consumable spare parts and accessories (unless they are found to be non-functional or broken upon purchase of product), such as;
Cases and case parts
Modular plugs




Voice tubes
Decorative finishes

Eartips, Eartip kits, Ear cushions, Ear loops and Ear budeez
Customer-replaceable standard batteries

What will we do to correct problems

During the warranty period DASAN will repair or replace, at its option, products that manifest defects in materies or workmanship if you provide notice to DASAN and return the product to DASAN in the manner described below.

DASAN may repair or replace products under this limited warranty (a) with new or previously used products, parts, or components equivalent to new in performance and reliability, or (b) with re-manufactured products using new components or new and used or reconditioned components equivalent to new in performance and reliability, or (c) with a product equivalent to an original product that has been discontined. If these replaced or repaired products, parts or components manifest a defect in materials or workmanship during the greater of 12 months following their repair and/or replacement, or during the remainder of the warranty period for the product they replaced or in which they were installed, DASAN, at its discretion, will repair or replace these products or parts.

For products sold with customized, user-replaceable batteries manufactured by DASAN, in the event the battery fails during the warranty period, DASAN will repace the battery.
For products sold with batteries that are not user-replaceable, in the event the battery fails during the warranty period. DASAN will replace the product.

When a product or part is replaced, the replacement item becomes your property and the returned product or part becomes the property of DASAN.

In the unlikely event that your product has recurring failures or DASAN is unable to repair or replace the product, DASAN will provide you with a repacement product selected by DASAN that is the same or equivalent to your product in performance. This is your exclusive remedy for a defective product.

Limitation of liability

The Maximun liability of DASAN under this limited warranty is expressly limited to the lesser of the price you have paid for the product or the cost of repair or replacement of that product or any component or part that malfunction in conditions of normal use. Except as indicated above, in no event will DASAN be liable for any damages caused by the product or the failure of the product to perform, including any lost profits or savings or special, incidental, or consequential damages. DASAN is not liable for any claim made by a third party or mad by you for a third party. This limitation of liability applies whether damages are sought, or a claim made, under this limited warranty or as a tort claim (including negligence and strict product liability), a contract claim, or any other claim. This limitation of liability cannot be waived or amended by any person.
This limitation of liability will be effective even if you have advised DASAN or an anthorized representative of DASAN of the possibility of any such damages. This limitation of liability, however, will not apply to claims for personal injury.

What law governs this warranty

This limited warranty is governed by and construed under the laws of the country in which the product was originally purchased.
For consumer transactions, the limited warranty terms contained in this statement, except to the extent lawfully permitted, do not exclude, restrict, or modify but are in addition to the mandatory statutory rights applicable to the sale of this product to you.

What other legal rights may exist

This limted warranty gives you specific legal rights. You may also have other rights that may vary from state to state or from country to country.
Some states and countries do not allow limitations on implied warranties or the exclusion or limitation of incidental or consequential damages, So the above limitations may not apply to you. You are advised to consult applicable state or country laws for a full determination of your rights.